Ask SCI - archives

Please try http://www.scichild.com/Home/Product-Registration  If you are still having problems, call our customer service line at 919-747-8510.

Hi Melissa,

Please visit http://www.scichild.com/Shop/Svan-Chair-Parts.  If you do not see the screws you need, please contact us at 919-747-8510.

Our best suggestion would be to purchase a high chair that goes up to the table, like the Svan or Anka.  Nowadays there are a lot of options for parents so you don't have to buy something large and bulky that takes up a lot of kitchen space.  Both of these wooden high chairs have a removable tray, so you can push your child up to the family table. And the bonus is you can leave them at the table and they'll blend in with your kitchen furniture. 

In August of 2008, President Bush signed the “Consumer Product Safety Improvement Act of 2008” (CPSIA) (Public Law No.: 110-314).  This law is said to be the strongest consumer protection legislation since the creation of the Consumer Product Safety Commission in 1972.  The primary purposes of CPSIA can be summarized as: (1) imposing tougher lead requirements in children’s products, (2) imposing a permanent ban on phthalates in toys and child care articles, (3) increasing the budget and enforcement authority of the CPSC; and, (4) requiring third party testing, certification and tracking information for many children’s products before they can be marketed or sold.

A "children’s product" means a consumer product designed or intended primarily for children 12 years of age or younger. In determining whether a consumer product is primarily intended for a child 12 years of age or younger, the following factors will be considered: (1) A statement by the manufacturer about the intended use of the product, including a label on the product if such statement is reasonable; (2) Whether the product is represented in its packaging, display, promotion or advertising as appropriate for use by children 12 years of age or younger; (3) Whether the product is commonly recognized by consumers as being intended for use by a child 12 years of age or younger and (4) The Age Determination Guidelines issued by the CPSC guidelines.

Per the JPMA Web site, here is some information on the JPMA Safety Certification program.

ASTM International (formerly The American Society for Testing & Materials) develops and publishes the standards. JPMA manufacturers, retailers, other industry members, consumer groups and staff from the U.S. Consumer Product Safety Commission (CPSC) are involved in the development of the standards.

The JPMA Certification Seal on a product tells consumers this product has been verified as conforming to the requirements established by ASTM, through independent laboratory testing and follow-up on-site inspection of the manufacturer's production line. The manufacturers that participate in the JPMA Certification Program are held to high standards and are obligated to meet those principles with every product. Our symbol of certification is a symbol of confidence that the juvenile products have met these performance standards. This confidence extends to customers in the buying decisions they make.